In ProductionService Robot2024

T10

Interactive service & delivery robot for the restaurant and hospitality sectors

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By the numbers

Interactive screen: 23,8inç
Payload: 40kg
Multi-sensor detection: 360°
Up to [duration] on a single charge: 12,5saat

23.8-inch interactive touchscreen
Adaptive head movements & facial expressions
360° multi-sensor detection (4 stereo + VSLAM + RGB)
AI tray detection
Multi-robot fleet management algorithm
Customisable character, voice and exterior finishes

Dimensions: 486 × 555 × 1399 mm
Weight: 58 kg
Payload: 40 kg
Max. speed: 1 m/s
Runtime per charge: 9 – 12.5 hours
Charge time: 5.5 hours
Min. passage width: 59 cm
Max. slope: 5°

01Overview

Overview

T10 is a smart service robot designed for the restaurant and hospitality sectors. It interacts with customers through adaptive head movements, a 23.8-inch interactive touchscreen and customisable character traits. An open tray system and AI tray detection feature simplify order delivery; a 360° vision system comprising 4 stereo cameras + VSLAM + an RGB camera ensures safe navigation in busy environments. Thanks to the multi-robot fleet management algorithm, multiple T10 units can work together to optimise service operations in large spaces.

Managed by Birfen Fleet

02Highlights

Highlights

It brings an experience, not just an order.

Its 23.8-inch touchscreen displays the menu, promotional offers and welcome message on the table; it interacts with guests through adaptive head movements and facial expressions. Its character, voice and exterior finish are customised to suit the business.

It recognises the tray and knows the order.

The open tray system enables rapid loading; AI tray detection recognises which trays are full and which have been collected, and automatically moves on to the next table. With a 40 kg capacity, it can serve multiple tables in a single round, even during peak periods.

360° view of a crowded hall.

A vision system comprising four stereo cameras, VSLAM and an RGB camera detects children, chairs and moving waiters from all directions. With a clearance width of 59 cm, it navigates safely between tables.

Multiple T10, single layout.

The multi-robot fleet algorithm coordinates the routes of T10 units operating in the same space; they wait for one another at junctions and share tasks. In large restaurant and hotel dining areas, service capacity scales with the number of robots.

It can complete a shift on a single charge.

It operates for between 9 and 12.5 hours on a single charge; it takes 5.5 hours to fully charge. It can handle the busy midday and evening shifts on the same charge.

03Applications